Frequently Asked Questions
Everything you need to know about your Esas Beauty journey.
Are Esas Beauty products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and crafted with clean, non-irritating ingredients specifically chosen to be gentle yet effective for all skin types, including sensitive skin.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange within 30 days of delivery.
Do you test your products on animals?
Absolutely not. Esas Beauty is proud to be 100% cruelty-free. We do not test our finished products or ingredients on animals at any stage of production.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
Are your packaging materials recyclable?
Sustainability is a core value at Esas Beauty. Most of our product packaging is made from recyclable glass or BPA-free plastic, and our shipping boxes are 100% biodegradable.